Our community is looking for a Concierge to join our compassionate team of caregivers. The Concierge/Receptionist is responsible for answering phone calls and greeting our residents, team members, and visitors within the building on a day-to-day basis. This position would work Monday-Friday, 9am-5pm. Pay would be $12/hour. Treat residents, family members, and coworkers with dignity and respect at all times. Maintain resident privacy/confidentiality. Answers the main phone in a courteous and professional manner. Take accurate messages and transfers calls to appropriate persons/departments. Assists in coordinating the resident's move into the community. Performs supportive office functions for all departments including filing, typing, and making copies. Respond to emergency calls, and resident/visitor requests, and correct environmental hazards in a timely, appropriate, and safe manner. Know how to be able to respond to emergency needs as designed by facility policy. Know and comply with all resident rights. Adhere to universal precautions and infection control procedures. Notify resident care director and executive director of a resident is sent to the hospital or in the event of death. Required to stay alert and attentive during all scheduled work hours. Perform any additional duties as requested by supervisors.
Qualifications: Must function independently and have flexibility, personal integrity, and the ability to work effectively with residents and staff. Must have the ability to read, write and follow oral and written directions at a level necessary to accomplish the job. Must have good organizational skills. Must be able to communicate effectively both verbally and in writing. Must be of good character; considerate; tolerant of aged and disabled persons. Must have an acceptable criminal record check. Documented TB screening. Must meet all health requirements.
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